Monday, April 28, 2014

How to Remove Browser Hijacker from Windows and Mac OS X?

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Be Discerning about What Is

There are many addresses for – homepage virus, search engine virus, new tab virus, redirect virus and search redirect virus due to its behaviors as follows:
  1. It hijacks homepage without permission.
  2. It does searches for PC users and disables the original one.
  3. Opening up a new tab could redirect to
So what on earth is? As matter of fact, is categorized as browser hijacker. And by itself, is a traffic exchanging site.

Knowledge supplement - A traffic exchanging site like is to stick to/hijack a machine and intercept online traffic as much as possible. The most notorious traffic exchanging site is and works just like it. is created to help with the followings with the collected traffic:
  • Directing traffic to other sites of its creator or online operators with cooperative ties.
  • Making itself to rank high on the Internet to attract advertising for commission.

How Appears Suddenly?

As a matter of fact, does not appear all of a sudden. It is PC users’ carelessness that brings to hijacking scenario. Have a glance at the below list and you will be wide awake:
  1. Install third-party program with “recommended” way over “custom” way.
  2. Click on some unknown ads.
  3. Visit/ access some strange websites with luring content without examination beforehand or with prohibited content.
Usually, piggybacks on the products of its cooperative operators. In such case, manages to spread wider and the products will be also visited more to get potential business benefitting from’s hijacking and redirecting features.

Is Dangerous?

What drive people to throw concerns over are the rogue behaviors:
  1. dodges detection and deletion by installed anti-virus program.
  2. Removing’s related extension will not remove it.
  3. PC performance as well as page-loading speed is seemed to be dragged down after being hijacked by the traffic exchanging site.
  4. Some random pop-up will be caught occasionally.

It has been made clear in the preceding paragraphs that is no more than a traffic exchanging site. By itself, is not dangerous. Not being virus, the browser hijacker will not be detected and tackled by installed anti-virus program. However, Global PC Support Center recommends not keep the browser hijacker because of the potential dangers it brings along. Potential Dangers
To outshine other promotional tools and get as much traffic as possible within a short period of time, some techniques have been adopted. BHO technique is applied to help preload’s data file and some executable files into system configuration when access is built so as to guarantee permanent hijacking at each Windows start. JS technique has also been employed to change DNS settings to both ensure traffic is directed to and collect the browsing history to analyze for searching preference in an attempt to figure out a more effective promotion strategy. Such information requires backdoor program to upload to its remote server.

Be noted that the above mentioned three techniques are legal and have been used by programmers to optimize surfing experience. But they can also be utilized to perform evil deeds, such as:
  1. Preload vicious codes into system configuration without being examined.
  2. Record log-in credential and other put in information.
  3. Allow unsolicited access from unknown third-party to alleviate direct control. Can Be Captured Easily
As a matter of fact, is easy to be captured by virus embedded on the Internet:
  1. It is easy to make another traffic exchanging site for some operators well equipped with computer knowledge and skill; therefore the browser hijacker is not strictly built to show bugs.
  2. draws much attention from cyber criminals as it largely absorbs traffic and business from numerous operators.
In short, needs to be removed as soon as possible. Below is the manual removal method to follow up. Any help request will be gladly answered if you start a live chat window with security assistance here.
live chat to get expert help in removing

How to Remove Browser Hijacker from Windows and Mac OS X?

Step1. Remove the extensions created on the day when was firstly detected.

Internet Explorer
Tools > Manage add-ons > ‘Toolbars and Extensions’ > remove's extension > ‘Search Providers’ > remove's extension and the one created on the day when it firstly appeared.

Mozilla Firefox
Tools > Options > ‘Extension’ > remove's  extension > ‘Plugins’ panel > remove's extension and the ones created on the day when it firstly appeared.

Google Chrome
Spanner icon > "Tools" > ‘Extensions’ > remove's extension.

Opera menu > Extensions > Manage Extensions > remove's extension.

Safari Menu > Preferences > extensions tab > remove's extension and the ones generated on day when it firstly appeared.

Step2. Restore the homepage from

Internet Explorer
‘Search Providers’ > select desirable search engine > press “Set as Default” button.

Mozilla Firefox
Options > General tab > "homepage" > type your desirable URL.

Google Chrome
Spanner icon > "Settings" > Search section > click dropdown menu to select desired search engine.

Opera menu > Settings > Preference > General tab > "Home Page" > set your desirable homepage.

Safari Menu > Preferences > General tab > Default Search Engine > set desirable search engine.

Step3. Modify Hosts file to block from appearing.

Win+R key combination > type CMD > hit Enter key > type "ping"  > Enter key > note down the IP address for > navigate to C:\WINDOWS\system32\drivers\etc > click open Hosts file > paste the IP address to the last line > save file.
ping to stop it from hijacking Windows

Mac OS X
Finder launchpad icon > Utilities > Terminal > type "ping"  > Enter/Return key > note down the IP address for > shift+command+g key combination > type “etc” (/private/etc/hosts) > Enter/Return key > click open Hosts file > paste the IP address to the last line > save it to modify host file.
ping to stop it from hijacking Mac OS X

Step4. Show hidden files and folders to remove the ones related to

Windows 8
Start screen > open any folder > open Windows Explorer > select View tab > Tick ‘File name extensions’ and ‘Hidden items’ options > mainly navigate to C:\windows\winstart.bat, C:\windows\wininit.ini and C:\windows\Autoexec.bat to find and delete every files and folders created on the day when was firstly detected.

Windows 7/XP/Vista
Click open ‘Control Panel’ > search for ‘Folder Options’ > tap View tab > tick ‘Show hidden files and folders' and non-tick 'Hide protected operating system files (Recommended)’ > press ‘OK’ > mainly navigate to C:\windows\winstart.bat, C:\windows\wininit.ini and C:\windows\Autoexec.bat to find and delete every files and folders created on the day when was firstly detected.

When done, access the following directories and remove the given items.
(tip: the offered directory can vary from system configuration accordingly)
  1. C:\Users\[user name]\AppData\Local\Temp\
  2. c:/windows/system32/
  3. c:\users\[username]\appdata\locallow\the item triggered by

Mac OS X
Finder > Utilities > terminal > paste“defaults write AppleShowAllFiles YES” > return button > hold ‘alt’ and right click on the Finder icon at once > click on Relaunch button.

When done, go to applications, dock and displays and library folder in your home folder to remove any items that has letters like

The above steps should help you out in the event that no additional infections have wormed into the same system through the vulnerability made by or taken advantage of the techniques the browser hijacker adopts. If you want the solution to take down additional virus thereby, please feel free to seek the instruction in virus reservoir. VilmaTech Online Support will be always here for help should you run into complicated situation when removing 
live chat to get expert help in removing


Browser Hijacker - Wikipedia

Remove, Get Rid of Webs Searches Hijack Virus

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