Thursday, November 21, 2013

Uninstall Popups from Windows and Mac

As what the victim posted on the forum, comes from a rogueware - Regclean Pro. This, again, proves the fact that any infiltration will introduce in additional infections or incur additional infections in another way. has recently plagued many PC users who haven’t found an efficacious solution yet where system restore, browser reset and scan by anti-virus programs fail to remove pop-ups that have been reported to arouse .dll/.exe problems and chaos on the target computer:

  • Snail-like PC performer.
  • Slow response for browsers.
  • Highly consumed CPU.
  • Improper behaviors of installed programs.
  • Disabled system service.

Best Way to Remove

Apparently that pop up has imposed difficulties for PC users who want to remove it. Since it is more than a browser add-on and employs Trojan technique to help hide itself up so as to modify the database deeply for its survival to collect stored information, pop up virus needs to be removed by manual method.

Of course that computer technology is required; otherwise more system failure may very well be seen, lead to a more complex situation where more energy, time and professionals skills are needed. Follow the below steps only if you are well-equipped with computer skills; otherwise, live chat with experts from VilmaTech Online Support who will help you regain completely clear machine in a minute!

Step-by-step Guide to Uninstall Popups from Windows and Mac

Step1: Reset browser to remove pop up virus.

> Internet Explorer
  1. Open Internet Explorer.
  2. Click on the Tools menu and then select Internet Options.
  3. In the Internet Options window click on the Advanced tab. Then click on the Restore Defaults button and then press OK.

> Firefox
  1. Click on the Firefox button.
  2. Select Help.
  3. Click Troubleshooting information.
  4. Locate a box containing ‘Reset Firefox’ button on the left uppers corner of the web page.

> Google Chrome
  1. Choose ‘Customize and Control Google Chrome’ menu.
  2. Select ‘Options’.
  3. Click ‘Under the Hood’ tab on ‘Options’ window.
  4. Click ‘Reset to Defaults’ button.

> Opera
  1. Show hidden files and folders (explicit instruction on this is shown below) and tick "Show hidden files, folders and drives" under "hidden files and folders" option.
  2. Close Opera and navigate to "C:\Users\user_name\AppData\Roaming\Opera\Opera\".
  3. Remove Operapref.ini file there.

> Safari
  1. Click once on Safari menu and choose ‘Reset Safari’.
  2. Tick all given options on the pop-up window and press ‘Reset’ to confirm the change.
If pop up virus still gives out endless ads (such situation may only occur in Firefox, IE and Chrome ), one should manually manage browser settings.

> Firefox
  1. At the top of the Firefox window, click on the Tools menu.
  2. Manage Add-on.
  3. Modification should be made under Extensions tab and Plugins tab respectively.
> Google Chrome
  1. Click on ‘Customize and control’ Google Chrome icon.
  2. Select ‘Settings’.
  3. Manage ‘Extension’.
  4. Select ‘manage search engine’.

> Internet Explorer users to follow up:
  1. Go to Tools.
  2. Choose ‘Manage Add-ons’.
  3. Find and click on something useless including pop up virus in ‘Toolbars and Extensions’, ‘Search Providers’ respectively.
  4. Click ‘Disable’/ ‘Remove’ to remove pop up virus.

Step2: Launch build-in popup blocker to stop pop up virus from popping up.

> Mozilla Firefox
  1. Open Mozilla Firefox.
  2. Click Tools.
  3. Click Options.
  4. Click the Web features button on the left hand side of the Options window.
  5. Remove pop up virus there.
> Microsoft Internet Explorer
  1. Open Internet Explorer.
  2. Click Tools.
  3. Click Options.
  4. Click the Privacy tab.
  5. Locate pop-up Blocker section at the bottom of the Privacy tab.
  6. Check "Block pop-ups" option to remove pop up virus.
> Google Chrome
  1. Use Google Toolbar that includes a free popup blocker to remove pop up virus.

Step3: Show hidden files and folders before find out and delete any item associated with pop up virus in Drive C.

> Windows 8
  1. Open Windows Explorer by clicking on Windows Explorer application from Start Screen.
  2. Select View tab on Windows Explorer window.
  3. Tick ‘File name extensions’ and ‘Hidden items’ options.

> Windows 7/XP/Vista
  1. Open ‘Control Panel’ from Start menu and search for ‘Folder Options’.
  2. Under View tab to tick ‘Show hidden files and folders and non-tick Hide protected operating system files (Recommended)’ and then click ‘OK’.

Step4. Empty out all Temp folders in under System32.

  1. Double click on Temp folder under System 32.
  2. Press Ctrl and A key together.
  3. Right click on one of the selected items.
  4. When a drop down list shows, press Shift and D key together.
  5. A box comes up for confirmation.
  6. Press Enter key.
  7. Restart the infected computer.

Be noted that pop up manages to open up a backdoor after it modifies the database. As a result, additional virus can be detected on the same compromised machine. Be sure that no more crap is left behind to help pop up with its reimage; otherwise, failure can still be seen after the completion of the above offered instruction. Meet up with some other issues that you don’t know how to handle them? Get help from VilmaTech Online Support!


Anonymous said...

Virus Removal

:-very nice information, we are glad to read this news or post,

Anonymous said...

what is system 32

Anthony Cook said...

system32 is a folder in your local disk. the place where virus would always like to settle in.

hpone linn said...

Mozilla Firefox

Open Mozilla Firefox.
Click Tools.
Click Options.
Click the Web features button on the left hand side of the Options window.
Remove pop up virus there.
There is no "web features' button. Options window has many tabs. You should have given us a clear direction.

Anthony Cook said...

You must have a different version of Firefox from mine.
Here's the steps I find on Firefox support:

Hope it fits your version